AL
We publish our real AI performance metrics publicly. Because transparency isn't a feature — it's a responsibility.
Conversations Handled
2
Total AI-powered conversations processed across all agents
Escalated to Humans
0%
Conversations where the AI was uncertain and transferred to a real person
Avg. Confidence Score
85%
How confident our AI is in its responses. Below 60% triggers automatic human escalation
Sensitive Data Blocked
2
Credit cards, SSNs, API keys caught by our DLP engine before reaching the AI
Jailbreak Attempts Blocked
0
Prompt injection and jailbreak attempts detected and neutralised
Data Deletion Requests
0
GDPR Right to Erasure requests completed — typically within 72 hours
Calculated post-inference by analysing: response length, hedging phrases ("I think", "maybe"), uncertainty phrases ("I don't know"), and compliance flags. Base score of 85, with penalties for each uncertainty signal detected. Scores below 60% trigger automatic human escalation.
Percentage of conversations where the AI determined it could not confidently answer and transferred the customer to a human agent. A higher rate means the AI is being honest about its limits.
Our Data Loss Prevention engine scans every message with 13+ regex patterns before it reaches the AI model. Jailbreak detection identifies 14+ prompt injection patterns including "ignore previous instructions" and role-playing attacks.
All metrics are calculated from anonymised aggregate data. No individual customer information is ever exposed. Counts are refreshed every 5 minutes from our production database.
Every AI agent on Aditya Labs comes with built-in honesty, confidence scoring, and compliance monitoring.
🤖 This scoreboard is generated automatically by AI monitoring systems. Metrics are refreshed every 5 minutes from anonymised production data. No individual customer data is exposed.