Research-based industry analysis with real data
83% of customers expect to interact with someone immediately when contacting a company.
Source: Salesforce State of the Connected Customer, 2024
Average cost per human customer service interaction: $5-$13.
Source: Zendesk/IBM industry benchmarks
Average cost per AI/chatbot interaction: $0.50-$1.00 — a 90%+ cost reduction.
Source: Zendesk/IBM
83% of service teams now use or plan to use AI (up from 51% in 2022).
Source: Salesforce State of Service, 2024
65% of organizations regularly use generative AI, nearly doubled in 10 months.
Source: McKinsey Global AI Survey, 2024
Customer service is the #1 use case for generative AI deployment.
Source: McKinsey, 2024
Average lead response time: 42 hours.
Source: Drift/HubSpot research
Only 7% of companies respond to leads within 5 minutes.
Source: Drift/Salesloft
50% of buyers choose the vendor that responds first.
Source: InsideSales.com/Drift
Small businesses represent 99.9% of all US businesses — 33.2 million.
Source: SBA Office of Advocacy, 2023
40-48% of small businesses were using AI tools by late 2024.
Source: US Chamber of Commerce/SCORE
Companies excelling at CX grow revenues 4-8% above market.
Source: McKinsey
AI can automate approximately 60-70% of current customer service tasks.
Source: McKinsey Global Institute
Gartner predicts conversational AI will reduce contact center costs by $80 billion by 2026.
Source: Gartner, Aug 2024
Instant response to every customer inquiry — 24/7/365
Handles repetitive questions (hours, pricing, services, policies) automatically
Qualifies and captures leads when you’re unavailable
Reduces cost per interaction from $5-$13 to under $1
No coding required — set up in 5 minutes with industry templates
Works on any website platform (WordPress, Shopify, Wix, Squarespace, custom)
Scales with your business — unlimited conversations, no additional staff needed
83% of customers expect immediate response — 42-hour average isn’t cutting it
AI reduces cost per interaction by 90% ($13 → under $1)
Customer service is the #1 AI use case — this is proven technology
The first-mover advantage is massive: 50% of buyers choose whoever responds first
40-48% of small businesses already use AI — don’t fall behind competitors
Start free — no credit card required. Deploy your AI agent in under 5 minutes.
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These projections are based on published industry research and benchmarks. Individual results will vary based on business type, market conditions, and implementation. Statistics cited are from the sources listed above and may have been updated since publication.