30-35% of calls go unanswered
Source: Weave/Dental Intelligence
Capture after-hours patients worth $700-$1,200 each
Dental practices miss 30-35% of inbound calls. With 25-35% of inquiries arriving after hours and each new patient worth $700-$1,200 in first-year revenue, every missed call is significant lost revenue. Front desk staff spend 60-70% of time on phones instead of patient care.